Returns & Exchanges
At Clobug, we want you to love your new style, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn items with original tags. We are committed to ensuring your shopping experience is seamless from the first click to the final fit.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all garment tags are attached and the products are in their original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing